Wednesday, December 09, 2009

SnoW DaY!!!

Hip Hip Hooray, It's A Snow Day!! No work today and I could not be happier. Well I could be happier if the mailman came through with my Netflix movie or I had gone to the library earlier this week and got new books or if I had detergent and could do more then one wash. Guess I wasn't too prepared for Blizzard Allison! At least we will have snow for Christmas. It seems like in the past we had tons of snow for Thanksgiving and Christmas and in recent years we've gone and had Christmas's with no snow or a light dusting on the ground. I'm happy I don't have to go to work because not sure the little Pontiac could make it through if they didn't plow the roads. Where I live too the snow drifts so bad that it can be nothing on a large stretch of road and then suddenly it's a 2 foot bank in front of you. Pretty sure my next car will be a SUV or some type of higher up/all wheel drive vehicle. We're suppose to get 10-16 inches by the time this storm is over. Glad I'm watching it all unfold from the comfort of my couch! The apt is all decorated! The tree is up, lights in the window and makes the nights just lovely. Here's a little Christmas music for you!

http://www.youtube.com/watch?v=dYFMVfAbbgU

Many things have happened since I last wrote which was what...September? I'm deep into my job now and I can truly say I like it. I learn something every day and it can be a challenge but I do enjoy talking to most people. Some tips for those of you who are calling your insurance company (I work with auto claims, so when you get into an accident and you need to report it, that's me on the other end of that line): have your policy or claim number ready when you call, have a pen and paper to write things down b/c we will give you names and phone numbers and you won't remember it all, look over all the paperwork you have before you call in (this will make your call go faster and we won't have to sit and wait while you look for info on the police report), do not put two people on the line and argue/discuss every question I asked you (if you weren't there or are unsure on any of the details, please don't call and let the other person do it), don't sit in a room with a screaming child and try to hold a conversation (neither you nor I can hear or concentrate) and finally just listen to what we're saying.

We're trying to help you get your car fixed and the process goes a lot smoother if you just do what we ask! I think the most times I get yelled at on the phone are when it's people who don't understand insurance and I'm right there with you, before this job I didn't really get it either, but please don't yell at me because I'm explaining it to you and you don't like what I'm saying. Insurance is complicated and most of the time, it's not us who make the rules but your state; we just have to enforce them! So if you want to yell, call your state government! I truly do love the claims where I can help people quickly get their car fixed and get this 'bump in the road' smoothed over for them. Those are the claims I love!

Well hope you're all safe and sound inside if you're getting the snow/wind we're getting! Take Care